Experiences

Blaze Pizza - Retail Sales Team Member (6/2021 - 8/2021)

My main role at Blaze Pizza was operating the cash register. This position required directly supporting B2C sales activities in a very busy retail setting. In addition, I effectively managed consumer cash and credit transactions. My position was the first point of contact in resolving customer complaints and required me to heavily focus on the customer experience. Due to my diligence and hard work, I was often scheduled to close and take care of extra cleaning and preparation responsibilities.

I gained valuable experience in communication and customer service. During this experience, I learned skills allowing me to think quickly on my feet and approach stressful situations in a calm and respectful manner.


FSU Power Science Lab - Volunteer (6/2018 – 7/2018)

During my time volunteering at Florida State University's Power Science Lab, I had many roles aiding operations throughout the lab. One of my roles involved thoroughly washing glassware, methodically preparing different materials, and reorganizing and stocking lab supplies. Another role included creating a complete chemical inventory. The last role was gathering information for lab member profiles and designing possible logos and web page designs for the lab's website. This was my first time being exposed to HTML and CSS and it led me to pursue web design and development courses during my degree.

This experience exposed me to Adobe's Dreamweaver software and taught me the importance of organizing information and materials. Creating the chemical inventory gave me real life experience that I referred to when learning about database design and understanding the importance of recording items and deciding their key attributes.


Coursework:

Coding and Development Courses:


Other Technology Courses:


Media and Marketing Courses:


Certifications:


Skills

Customer Service

NOVICE - PROFICIENT - EXPERT


Communication

NOVICE - PROFICIENT - EXPERT


Organization

NOVICE - PROFICIENT - EXPERT


HTML/CSS

NOVICE - PROFICIENT - EXPERT


MySQL/MySQL Workbench

NOVICE - PROFICIENT - EXPERT


MS SQL Server

NOVICE - PROFICIENT - EXPERT


Oracle

NOVICE - PROFICIENT - EXPERT


MongoDB

NOVICE - PROFICIENT - EXPERT


Android Studio

NOVICE - PROFICIENT - EXPERT


Java

NOVICE - PROFICIENT - EXPERT


JavaScript

NOVICE - PROFICIENT - EXPERT


Java Server Pages (JSP)

NOVICE - PROFICIENT - EXPERT


Python

NOVICE - PROFICIENT - EXPERT


MS Word, PowerPoint, & Excel

NOVICE - PROFICIENT - EXPERT


Photo/Video Editing

NOVICE - PROFICIENT - EXPERT